Monthly Tech Support
Monthly Tech Support Plans
Stress-free support • priority service • better protection.
Nationwide UK remote support — no store visit required.
Priority Support
Get help faster by phone, WhatsApp, video call or secure remote access.
Protection
Security checks, update help, scam protection advice and optional monitoring.
Save Money
Discounts on repairs and fewer problems in the first place.
How it works
Most customers choose Home Protect Plus — it usually costs less than one repair a year.
Home Plans
For personal devices and households.
- Remote support (up to 30 mins/month)
- Virus & malware checks
- Software update help
- Priority booking
- Unlimited remote support
- Security monitoring & advice
- Backup setup + monthly check
- Scam & phishing protection advice
- 10% discount on repairs
- Covers up to 5 devices
- Unlimited remote support
- Parental controls setup
- Annual device health report
- 15% discount on repairs
Business Plans
For sole traders and small teams.
- Covers up to 1 user
- Remote support (up to 1 hour/month)
- Email & software troubleshooting
- Security updates & checks
- Priority response
- Covers up to 5 users
- Unlimited remote support
- Monthly system health checks
- Backup monitoring
- Microsoft 365 / Google Workspace support
- Covers up to 10 users
- Unlimited remote support
- Up to 2 on-site visits/month*
- Proactive monitoring
- Cybersecurity checks
- Priority emergency response
*No additional charge for visits within 5 miles of our office. Outside of this area may be subject to an additional charge based on distance.
Optional Add-Ons
| Service | Price | What it does |
|---|---|---|
| Additional User Support | £25 / user / month | Add extra users to your Business plan |
| Managed Antivirus | £5 / device / month | Extra protection and monitoring |
| Cloud Backup | £7 / device / month | Protect photos and important files |
| Email Security | £5 / user / month | Reduce spam/phishing risk |
| Website Maintenance | £25 / month | Updates, checks, small edits |
Fair usage applies. Hardware parts and major data recovery are not included.
Get Started Online
Sign up in under 2 minutes. Nationwide UK remote support.
Prefer to talk first? Call 01827 802164 or email info@elfordtechrepairs.co.uk.
We use GoCardless to collect monthly payments securely by Direct Debit. You’ll receive a link by email to set this up online — it takes less than 1 minute.
✔ Cancel anytime ✔ No card expiry issues ✔ Covered by the Direct Debit Guarantee